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Kitz - DSL Broadband Information Site

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About kitz.co.uk info

kitz.co.uk is one of the UK's largest DSL broadband resource & information sites.

This site contains a wealth of information such as how ADSL & VDSL (fibre) broadband works.
There's tips on choosing an ISP, help comparing ISP prices and ISP performance.

A large section of the site is devoted to self help diagnostics and what to do if you run into problems with your broadband connection, such as how to get dsl line stats from your router to understanding how such things as SNR and attenuation can affect your connection. There's also a vast array of tutorials and FAQs about broadband.

It is independently run and a not for profit site.  Unlike some broadband sites, we do not focus only on ISPs which pay commission. Although the site is well known and respected within the ISP industry, our position means that we are free to tell you 'as it is' and allows us to carry information on far more ISPs than most other broadband comparison sites.

If you have a broadband problem and need some help - or just want to say hello - our community forum is frequented by many knowledgeable people, who may be able to assist you. We are a family friendly oriented site so please feel free to join us.

The site is continually expanding, with new pages being added or amended. New pages are normally announced on the Forum.


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xx Server Move

July 06, 2024, 05:37:35 PM by kitz
I do apologise for all the recent and ongoing down time.  I was basically backed in a corner by my hosts to upgrading to a new server.  As you have probably noticed,, things do not appear to have gone well resulting in many hours of down time. 

Right now it seems that there iare so many things I need to fix.  The list seems endless and I'm completely overwhelmed.  There are so many areas I need to sort its hard trying to know what to do next, or even where to ask for help.  It is mostly cosmetic although the forum does keep crashing.  I'm not getting help from my hosts into finding a solution so Im trying to work through certain things myself.   I havent even had time to transfer my own mail over or do anything personal.  I literally have been sat here glued to the PC for the past 3 weeks not making much progress but please do bear with me as I try to sort what I can.

Ironically the upgrade was supposed to have more disk space and premium support, it seems to have been anything but with tickets sat unanswered for days/weeks and them not carrying out what should for them be simple tasks.

-----
Update 10th July

During the migration they appear to have changed the character set from UTF8 to Latin.  This is causing a problem with certain characters.  Please bear with me until I can sort this out.  Unfortunately there are several things I need to do before I can attempt to change this back.  More info in this thread here .
20 comments | Write Comment

exclamation Major Server Updates

June 24, 2024, 12:06:15 AM by kitz
A heads up that over the next week the site will have various maintenance work that could cause downtime.

There's quite a few changes involved  which have been time consuming for me and although I have tried done a dry run, there are still parts of the site that need work.. and its a blind process as I dont have sufficient room on this server to do replica.. so having to keep editing my host file is a PITA when my browser ignores the host host file and serves me cached page. :(   
The forum and main site look ok, but I still need to do work on the wiki.  I think its the skin so dont be surprised if I stick with one of the default wiki skins until everything has moved over.   There will be unavoidable downtime for DNS propagation and I will try and inform you nearer the time for that as I will be putting the forum into maintenance mode to transfer the database.  As usual, I will use the Facebook page for Service Status. 

I do apologise for not having exact info right now, but I wanted to ensure you were fore-warned before this server is switched off.
39 comments | Write Comment

xx Happy New Year

December 31, 2023, 08:59:04 PM by kitz
The kitz team would like to wish everyone a happy and prosperous New Year.

I'd like to take this opportunity to thank all the regs for their contributions to the forum.   We are fortunate to have some very knowledgeable persons prepared to share their knowledge and assist others.  You guys help make this forum the great place it is. Cheers!  :congrats:

2 comments | Write Comment

xx Merry Christmas

December 23, 2023, 08:59:35 PM by kitz
I'd like to wish readers of and contributors to the Kitz community a Happy Christmas. 

I hope that you all have a lovely time spent with friends and family.  If for some reason, you are unable to be with those that you hold dear, I do hope that you at least manage to make contact and exchange seasonal greetings via one of the various internet apps.  Whatever you are doing I wish that you have a pleasant day.
14 comments | Write Comment

xx Forum mail not being received

September 28, 2023, 09:08:18 AM by kitz
Regretfully we advise members that once again there seems to be a problem with mail to the following domains being bounced

@live.com
@outlook.com
@hotmail.com

Unfortunately, this is affecting registration for new members who are not receiving the registration mail to complete the sign up process.
Existing members are not receiving topic subscriptions and personal message notifications.

This is an issue that seems to crop up every so often despite the site being clean and not on any mail blacklists - see MX toolbox.
We are not the only website affected by this and on previous occasions Microsoft admitted it is an error on their part with their so called Smart Filters.  :(

I will temporarily manually authorise any sign-ups who are using an IP address for a known UK ISP allowing them to bypass the registration process.  My web hosts have been advised and will hopefully be able to get the site mitigated asap.   It may also be affecting some other domains, please bear with us until this matter is resolved.  Our apologies for any inconvenience caused..
1 comment | Write Comment


News pages are now dynamically generated via our forums. See here for historic news items.

 

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kitz.co.uk Status status icon
Details of any planned maintenance will be announced on the kitz forum. Maintenance and service status of kitz.co.uk is also posted to our Facebook page which serves as an off site record for problems which may affect our server.
  • No current known issues or scheduled maintenance.
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Contact Info contact
If you have any questions, or wish to leave any comments or suggestions then contact us via the
Discussion and Help Forums.


Please Note

Whilst I appreciate any mail or feedback you wish to send, I am only one person and as such I cannot offer personal advice via e-mail. If you have any questions of a technical nature I encourage you to register and post on the forum where there are many knowledgeable people, and even some ISP representatives, who can help with your query mail or feedback you wish to send,
If you wish to contact me regarding the site, you can do so at:

 

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