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Eclipse broadband
 Eclipse

Contact Details
 
Telephone Contact Details
Dept  Details  Telephone  Cost  Hours
SalesSales0845 1224 111lo-callMon-Fri: 09:00 - 20:00
Sat + Sun: closed
Cust ServiceCS0845 1224 111lo-callMon-Fri: 08:00 - 20:00
Sat: 09:00 - 17:00
Sun: closed

Online Contact Details
 e-mail Sales: sales@eclipse.net.uk  
Cust Service: support@eclipse.net.uk  

Official Links Community Links
Eclipse Service Status      

Notes
No longer retailing. Taken over by KCOM 


ISP information

Set up Connection Fee: Free Parent/Group KCom
Free Modem/Router? Free Dispute resolution OTELO
Contract Length 12 m Support Location  
Migration - In Free Customer Base  
Migration - Out Free Provisioning IPStream & LLUIPStream & LLU
Standard Line Rental Line Rental Mandatory No

Products and Prices
Note:  Information below is a summary of standard prices.
For special offers and full details of monthly costs see Broadband Price Compare
Product Speed Price Line Total Cap Information Contr Phone Prov   Type

ISP Ratings

Overall ratings
 Eclipse broadband
Eclipse

Avg Total
Stars: 16.15 
 3.26 
 
 3.26 
 
 3.55 
 
 2.98 
 
 3.11 
 
 
Speed
Support
Service
VFM
Satisfaction


Last 5 Ratings and Comments.

Speed Support Reliability Value Satis Comments Added
ISP ratingISP ratingISP ratingISP ratingISP ratingThe worst I have ever had05-08-16
ISP ratingISP ratingISP ratingISP ratingISP ratingHome Select X. Eclipse have been very supportive, especially their technical Chat Line, in helping me upgrade. Not cheap, but very reliable and efficient. I'm currently waiting to upgrade to FTTC Lightspeed 23-06-16
ISP ratingISP ratingISP ratingISP ratingISP ratingThey used to be excellent when they provided ADSL but as a FTTC provider they are the most expensive there is and I no longer think they ar worth the premium price.27-10-14
ISP ratingISP ratingISP ratingISP ratingISP ratingAwful. Dire. Terrible. NEver had such a jumpy isp before. one minute it will be 15mgs, next it will be 0.1 mgs. Customer service terrible to the point where indian call centre workers who do not speak english would be better.19-10-14
ISP ratingISP ratingISP ratingISP ratingISP ratingAwful awful awful awful. Constant spiking. I live in London for crying out loud and on average get a loss of signal once per hour for appx. 1 min before it resumes. DO NOT GET ECLIPSE INTERNET.15-07-14

For more ISP comments and ratings see ISP ratings

Technical Details & Settings

Incoming Mail (pop3) server mail.eclipse.co.uk  DNS Servers 212.104.130.9
212.104.130.65 
Outgoing Mail (smtp) server smtp.eclipse.co.uk 
IMAP  
Router Settings/Setup See standard Router configuration 

 

Information is kept as up to date as possible but we recommend you check with the ISP for latest prices & offers.
Notification of any errors or omissions is appreciated.

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