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KCOM broadband
 KCOM

Contact Details
 
Telephone Contact Details
Dept  Details  Telephone  Cost  Hours
SalesSales0800 915 5148Free8am-7pm Mon to Fri
9am-7pm Sat
Cust ServiceCS01482 602 555Nat geo8am-7.30pm Mon to Fri
9am-5pm Sat.
Tech SupportTech Support01482 606101Nat geo8am-9pm Mon to Fri
9am-6pm Sat & Sun

Online Contact Details
 e-mail Sales:  
Cust Service:  

Official Links Community Links
Network Status      

Notes
Formerly Karoo
Acquired Mistral & Eclipse  


ISP information

Set up Connection Fee: Free Parent/Group Kingston Comm
Free Modem/Router? Free Dispute resolution CISAS
Contract Length 12/18 m Support Location Hull
Migration - In N Customer Base  
Migration - Out N Provisioning KC Hull
Standard Line Rental Line Rental Mandatory No

Products and Prices
Note:  Information below is a summary of standard prices.
For special offers and full details of monthly costs see Broadband Price Compare
Product Speed Price Line Total Cap Information Contr Phone Prov   Type

ISP Ratings

Overall ratings
 KCOM broadband
KCOM

Avg Total
Stars: 13.22 
 2.89 
 
 2.78 
 
 3.06 
 
 2.44 
 
 2.61 
 
 
Speed
Support
Service
VFM
Satisfaction


Last 5 Ratings and Comments.

Speed Support Reliability Value Satis Comments Added
ISP ratingISP ratingISP ratingISP ratingISP ratingEcellent support when I found my line speed had degraded due to high noise.01-02-17
ISP ratingISP ratingISP ratingISP ratingISP rating03-11-16
ISP ratingISP ratingISP ratingISP ratingISP ratingExtortionate prices, very unreliable internet, they essentially hold a monopoly in the area so charge insane prices and provide terrible service.07-09-12
ISP ratingISP ratingISP ratingISP ratingISP ratingwired modem only one choice in hull so we have to put up with the service30-04-12
ISP ratingISP ratingISP ratingISP ratingISP ratingI am only able to have Karoo in my area these days and it has to be the worst broadband provider I have ever had the misfortune to deal with!23-08-11

For more ISP comments and ratings see ISP ratings

Technical Details & Settings

Incoming Mail (pop3) server popmail.karoo.co.uk  DNS Servers 212.50.160.100
213.249.130.100 
Outgoing Mail (smtp) server smtp.karoo.co.uk 
IMAP  
Email Authorisation user@username.karoo.co.uk
Authentication Format username@karoo
Router Settings/Setup  

 

Information is kept as up to date as possible but we recommend you check with the ISP for latest prices & offers.
Notification of any errors or omissions is appreciated.

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