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UKOnline broadband

Contact Details
Telephone Contact Details
Dept  Details  Telephone  Cost  Hours
SalesSales0800 0530606FreeDaily: 08:00 - 00:00
Cust ServiceCS0845 333 3322lo-callOpen 24/7

Online Contact Details
 e-mail Sales:  
Cust Service:  

Official Links Community Links
UKOnline Status      

No longer retailing. Taken over by Sky. 

ISP information

Set up Connection Fee: Free Parent/Group Easynet > Sky
Free Modem/Router? No Dispute resolution CISAS
Contract Length 12 months Support Location UK
Migration - In Free Customer Base  
Migration - Out Free Provisioning IPStream & LLUIPStream & LLU
Standard Line Rental Line Rental Mandatory No

Products and Prices
Note:  Information below is a summary of standard prices.
For special offers and full details of monthly costs see Broadband Price Compare
Product Speed Price Line Total Cap Information Contr Phone Prov   Type

ISP Ratings

Overall ratings
 UKOnline broadband

Avg Total
Stars: 21.82 

Last 5 Ratings and Comments.

Speed Support Reliability Value Satis Comments Added
ISP ratingISP ratingISP ratingISP ratingISP ratingUKONLINE Probably the best ISP I have had to date but then I am limited to BT's usless local loop and a very limited choice of ISP's30-08-10
ISP ratingISP ratingISP ratingISP ratingISP ratingSome of their tech guys are very good, some shocking and constantly refer to BTWholesale issues which they can do nothing about which is an outright lie. Just have to badger them and be lucky to find a good tech guy.08-06-10
ISP ratingISP ratingISP ratingISP ratingISP ratingWould be better if they increased the upload speed from 1mbit to 2.5 31-03-10
ISP ratingISP ratingISP ratingISP ratingISP ratingDownload degrades from 4.6 mb to 300k after 15:30hrs every day UKonline blame BT exchange but we have 2nd isp on another line which runs well at all times. Suggest that Ukonline are throttling throughput in busy periods 06-01-10
ISP ratingISP ratingISP ratingISP ratingISP ratingBest connection ever12-11-09

For more ISP comments and ratings see ISP ratings

Technical Details & Settings

Incoming Mail (pop3) server  DNS Servers 
Outgoing Mail (smtp) server 
Router Settings/Setup See standard Router configuration 


Information is kept as up to date as possible but we recommend you check with the ISP for latest prices & offers.
Notification of any errors or omissions is appreciated.

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