Customers Service is terrible. Still, I have the internet anytime I want so I cannot really complain.
The CS is the pain, they forget to charge my account, later they charge more then they should've charged. Mess.
EE VDSL bundle free *1000mins month* mobile calls was the deal closer. BrightBox 2 seems to have unidentified EE backdoor access when in PPPOE mode, so reverted to using a *Fitz'd* :) HG612 on Ubiquiti Unifi/Edge setup
been with them for several years and find them to be very reliable, especially compared to the experience I had with TalkTalk
No service at all for seven months out of tweleve.Customer service don't care, they blame Openreach.