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About info is one of the UK's largest DSL broadband resource & information sites.

This site contains a wealth of information such as how ADSL & VDSL (fibre) broadband works.
There's tips on choosing an ISP, help comparing ISP prices and ISP performance.

A large section of the site is devoted to self help diagnostics and what to do if you run into problems with your broadband connection, such as how to get dsl line stats from your router to understanding how such things as SNR and attenuation can affect your connection. There's also a vast array of tutorials and FAQs about broadband.

It is independently run and a not for profit site.  Unlike some broadband sites, we do not focus only on ISPs which pay commission. Although the site is well known and respected within the ISP industry, our position means that we are free to tell you 'as it is' and allows us to carry information on far more ISPs than most other broadband comparison sites.

If you have a broadband problem and need some help - or just want to say hello - our community forum is frequented by many knowledgeable people, who may be able to assist you. We are a family friendly oriented site so please feel free to join us.

The site is continually expanding, with new pages being added or amended. New pages are normally announced on the Forum.

Site News news
user info Welcome, Guest. Please login or register.
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xx Site changes

April 27, 2018, 02:03:48 PM by kitz
I'm making some changes to the site.   If things go a bit wonky for a while, please bear with me.   
I'm anticipating that it may mostly impact the forum.
9 comments | Write Comment

xx Home routers proxying bad traffic for Botnets

April 13, 2018, 10:19:46 AM by kitz
According to a white paper published this week by Akamai over 65,000 home routers are proxying bad traffic for botnets.

Akamai reports that it has detected over 4.8 million SOHO routers which are vulnerable by exposing UPnP services via the WAN interface and of these have identified over 65,000 devices which have already been compromised.

Quote from: Akamai
The simple explanation of the vulnerability that lead to NAT injections, is that these devices expose services on their WAN interface that are privileged and meant to only be used by trusted devices on a LAN. Using these exposed services, an attacker is able to inject NAT entries into the remote device, and in some cases, expose machines behind the router while in other cases inject Internet-routable hosts into the NAT table, which causes the router to act as a proxy server.

A list of vulnerable routers is listed in the report, but notably a lot of ASUS models are affected including the DSL-AC68R, DSL-AC68U, DSL-N55U, DSL-N55U-B, RT-N66U etc

Bleeping Computer
23 comments | Write Comment

xx Site maintenance 30/03/2018

March 29, 2018, 07:45:01 PM by kitz
Due to server maintenance, the site is likely to experience some downtime at around 3am on 30/03/2018.
0 comments | Write Comment

xx Google ads causing site issues.

March 13, 2018, 09:01:28 PM by kitz
We are aware of the problem causing slowness of some pages to load.   This is due to google ads.

DoubleClick for Publishers - Service Details

We're investigating reports of an issue with DoubleClick for Publishers. We will provide more information shortly. The affected users are able to access DoubleClick for Publishers, but are seeing error messages, high latency, and/or other unexpected behavior.

Tracking signals are sometimes returning HTTP errors in Europe

Whilst this issue is still unresolved, I have spent the past few hours adapting code to ensure impact on the site is minimal.
There are several posts on google forums about this service disruption which is affecting UK websites.


There have been major problems with AdSense for 3-4 hours here in the UK (donít know about elsewhere), intermittent 502 & 503 errors affecting various Google domains, preventing ads from loading, and when they do occasionally load they take a very, very, long time.

Itís not just DoubleClick, so far Iíve noticed that the following domains are affected:

The symptoms resemble a DDOS attack, but with the resources that must be available to Google Iím guessing itís more likely to be a major system fault, presumably only affecting Europe.

It's surprising that no-one on the forum mentioned this, but I guess it just goes to show how many people these days use ad-blockers and why for the past 3 months I've not received a single penny from google ads.    :'(

Please remember we are not profit-making and without any revenue from the small amount of income we do receive from advertising and donations then this site just cannot survive.  Our server running costs do not come cheap   :(
9 comments | Write Comment

xx Forum mail problem for those using Microsoft email addresses

January 05, 2018, 02:46:14 PM by kitz
Notification to members that emails to any of the following domains are being bounced - Again!

This is affecting the registration confirmation for new forum members and notifications for subscribed topics & personal messages.
Yet again we appear to be an innocent victim of Microsoft's 'Smart Filter' despite following all their rules.
The domain is clean and definitely not on any blacklists - See MX Toolbox Blacklist check.


Some of you will recall this happened several months ago and MS eventually agreed that we should not have been blacklisted by their servers and agreed to mitigate the domain. See Forum mail problem for those using Microsoft email addresses

Interestingly since it happened the first time I have been contacted by several other innocent domain holders who found themselves in the same situation and asking what they should do.   We are not alone - they also blocked mail from TalkTalk - link   ::)

ETA    *** Now Resolved ***

4 comments | Write Comment

News pages are now dynamically generated via our forums. See here for historic news items.


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Details of any planned maintenance will be announced on the kitz forum. Maintenance and service status of is also posted to our Facebook page which serves as an off site record for problems which may affect our server.
  • No current known issues or scheduled maintenance.
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If you have any questions, or wish to leave any comments or suggestions then contact us via the
Discussion and Help Forums.

Please Note

Whilst I appreciate any mail or feedback you wish to send, I am only one person and as such I cannot offer personal advice via e-mail. If you have any questions of a technical nature I encourage you to register and post on the forum where there are many knowledgeable people, and even some ISP representatives, who can help with your query mail or feedback you wish to send,
If you wish to contact me regarding the site, you can do so at:


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