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About info is one of the UK's largest DSL broadband resource & information sites.

This site contains a wealth of information such as how ADSL & VDSL (fibre) broadband works.
There's tips on choosing an ISP, help comparing ISP prices and ISP performance.

A large section of the site is devoted to self help diagnostics and what to do if you run into problems with your broadband connection, such as how to get dsl line stats from your router to understanding how such things as SNR and attenuation can affect your connection. There's also a vast array of tutorials and FAQs about broadband.

It is independently run and a not for profit site.  Unlike some broadband sites, we do not focus only on ISPs which pay commission. Although the site is well known and respected within the ISP industry, our position means that we are free to tell you 'as it is' and allows us to carry information on far more ISPs than most other broadband comparison sites.

If you have a broadband problem and need some help - or just want to say hello - our community forum is frequented by many knowledgeable people, who may be able to assist you. We are a family friendly oriented site so please feel free to join us.

The site is continually expanding, with new pages being added or amended. New pages are normally announced on the Forum.

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xx Happy New Year

December 31, 2019, 03:59:41 PM by kitz
As 2019 draws to a close and a new decade is almost upon us, the staff at would like to take the opportunity to wish you a happy and prosperous 2020.

Thank you to all our readers and the regular forum contributors who over the past year continue to help make the site the success it is.   Cheers!  :congrats:

7 comments | Write Comment

xx Merry Christmas

December 24, 2019, 07:14:51 PM by kitz
Wishing everyone a Merry Christmas and here's to an enjoyable festive season.

Hopefully you've been good and Santa brings lots of presents...  or at the very least, may your internet connection remain stable.  :)

Best wishes from admin and mods at

6 comments | Write Comment

xx Plusnet customers may not be receiving some of their emails

March 01, 2019, 10:40:08 PM by kitz
Please note that forum members who use Plusnet email services may not be receiving email notifications from this site.  The problem appears to be intermittent and has been going on for a few months.   It only came to my attention today as I have also been unable to send personal mail to a Plusnet user, which is how & when I discovered it has also been affecting mail notifications for the forum mail (which is not usually monitored). 

We are not the only site who is affected.  Plusnet users should be aware that they may not be receiving all their mail as it is being bounced incorrectly marked as "domain does not exist". 

Plusnet are aware of the issue but seem in no hurry to resolve this - See here.

Edited topic title to show that this is a long unresolved issue affecting Plusnet customers who may not be getting emails from various companies.  :(
16 comments | Write Comment

xx Happy New Year

December 31, 2018, 02:23:25 PM by kitz
Wishing everyone a happy and prosperous 2019!

17 comments | Write Comment

xx Seasons Greetings.

December 21, 2018, 06:11:53 PM by kitz
It's that time of year again when Santa visits the children who have been good, whilst we overindulge on mince pies & turkey.

I'd like to wish everyone a Merry Christmas and take the opportunity to say thank you to all the regulars for their support, posts and sharing of knowledge to help others and make the forum the great resource it is. As always thanks to the mod team for helping to keep an eye on the forums, which at times is no mean feat, but on the whole we have a fantastic bunch of regs and spam is quickly stomped upon.

So here's to you guys and I hope that you have a wonderful day.   Cheers!

14 comments | Write Comment

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If you have any questions, or wish to leave any comments or suggestions then contact us via the
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Whilst I appreciate any mail or feedback you wish to send, I am only one person and as such I cannot offer personal advice via e-mail. If you have any questions of a technical nature I encourage you to register and post on the forum where there are many knowledgeable people, and even some ISP representatives, who can help with your query mail or feedback you wish to send,
If you wish to contact me regarding the site, you can do so at:


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