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About info is one of the UK's largest DSL broadband resource & information sites.

This site contains a wealth of information such as how ADSL & VDSL (fibre) broadband works.
There's tips on choosing an ISP, help comparing ISP prices and ISP performance.

A large section of the site is devoted to self help diagnostics and what to do if you run into problems with your broadband connection, such as how to get dsl line stats from your router to understanding how such things as SNR and attenuation can affect your connection. There's also a vast array of tutorials and FAQs about broadband.

It is independently run and a not for profit site.  Unlike some broadband sites, we do not focus only on ISPs which pay commission. Although the site is well known and respected within the ISP industry, our position means that we are free to tell you 'as it is' and allows us to carry information on far more ISPs than most other broadband comparison sites.

If you have a broadband problem and need some help - or just want to say hello - our community forum is frequented by many knowledgeable people, who may be able to assist you. We are a family friendly oriented site so please feel free to join us.

The site is continually expanding, with new pages being added or amended. New pages are normally announced on the Forum.

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xx Walter Willcox, RIP.

April 19, 2022, 10:43:30 PM by burakkucat
It is with great sadness that we report the passing of our good friend, Walter Willcox, on March 1st, 2022.

The wheelbarrow may have trundled its last but Walter's legacy will continue in both B4RN and B4SH.

Tributes from B4RN and B4SH. The last journey.
6 comments | Write Comment

xx Happy New Year

December 31, 2021, 03:59:56 PM by kitz
As yet another crazy year draws to a close, I'd like to wish everyone a happy and prosperous 2022.


Thank you to the reg members of our community for all their input, words of wisdom and sharing their knowledge to help others.  I'm fortunate to have been at the helm of such a diverse group of people who so willing impart their knowledge and who on the whole make the forums a pleasant place to be.  Every one who contributes - regardless of technical level or expertise make these forums what they are.  On behalf of what is a larger audience who read and/or are helped by your contributions, thanks for being part of it.  As always, special thanks to Roseway and B*cat for their assistance with day to day running of the forum.  They do an excellent job and I couldn't manage without their help ensuring that the forum runs smoothly.

Due to the current covid situation I appreciate NY Eve celebrations for many of you will be much lower key affair than tradition dictates.  Whatever it is you are doing, I sincerely hope that you have a pleasant evening and that at some point you are in contact with family and loved ones. 

Take care, stay safe and have fun. :congrats:
10 comments | Write Comment

xx Merry Christmas

December 24, 2021, 12:59:22 PM by kitz
Sending Seasons Greetings to members of the kitz community.  Whatever it is that you are doing, I hope that you have a peaceful and enjoyable Christmas period.

Bearing in mind the additional stress related to the pandemic.. and how fast the latest variant is spreading through the community, I hope you all stay safe and that you are still able to enjoy the day as best you as you can. 

18 comments | Write Comment

xx Ookla speed test results in forum signatures.

May 13, 2021, 06:05:36 AM by kitz
It has recently been brought to our attention that size of some of the ookla speed test results used in signatures have become rather large and can be up to 6x that of the actual forum post.  We have already asked some users to please amend their signatures.

Whilst re-reading an old thread last night, I noticed a post from 2019 where the users signature was literally taking over the whole thread with these enormous graphical results.  It looked pretty awful (not to mention monotonous and overbearing) as I scrolled down the page on a PC, so goodness knows what it must be like on a mobile device.  :( 

To give an indication; these images are 750 x 400 pixels on a monitor with a screen resolution of 1920 x 1080... which in old money is 9 x 5 inches.  If you are anything like me and often have other things on the go and never view your browser in full window mode, then this one image is literally taking over half my visible window.  When the same user posts more than one reply in a thread, it soon becomes messy and an eyesore.

Based on the fact that this particular user hasn't visited the forum for a couple of months I can only assume that Ookla has recently changed something their side as I'm not aware of it being a problem until the past week.   I have tried to set a limit on the maximum signature size, but this doesn't appear to have any effect on signatures that were previously in place before I made the changes. 

If you do have an Ookla speed test result in your signature, would you please check its size and if necessary, change or remove it.   Admins will automatically delete any that we come across without any notification to yourselves.
Thank you for understanding. 
41 comments | Write Comment

xx Happy Christmas

December 24, 2020, 10:17:42 AM by roseway
The Kitz team wishes you all a happy and healthy Christmas, with the hope that life will be a lot better in the near future.
Sadly, Kitz isn't able to be with us this Christmas due to illness, but she sends you all her best wishes. I'm sure that you will all join me in returning these wishes and hoping that she recovers very soon. :flower:
11 comments | Write Comment

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If you have any questions, or wish to leave any comments or suggestions then contact us via the
Discussion and Help Forums.

Please Note

Whilst I appreciate any mail or feedback you wish to send, I am only one person and as such I cannot offer personal advice via e-mail. If you have any questions of a technical nature I encourage you to register and post on the forum where there are many knowledgeable people, and even some ISP representatives, who can help with your query mail or feedback you wish to send,
If you wish to contact me regarding the site, you can do so at:


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