Plusnet Broadband
support site
 Support this site
adsl bar

Kitz - Broadband Information Site

adsl bar

site index
site search



Copy protected against web site content infringement by Copyscape




About info is one of the UK's largest DSL broadband resource & information sites.

This site contains a wealth of information such as how ADSL & VDSL (fibre) broadband works.
There's tips on choosing an ISP, help comparing ISP prices and ISP performance.

A large section of the site is devoted to self help diagnostics and what to do if you run into problems with your broadband connection, such as how to get dsl line stats from your router to understanding how such things as SNR and attenuation can affect your connection. There's also a vast array of tutorials and FAQs about broadband.

It is independently run and a not for profit site.  Unlike some broadband sites, we do not focus only on ISPs which pay commission. Although the site is well known and respected within the ISP industry, our position means that we are free to tell you 'as it is' and allows us to carry information on far more ISPs than most other broadband comparison sites.

If you have a broadband problem and need some help - or just want to say hello - our community forum is frequented by many knowledgeable people, who may be able to assist you. We are a family friendly oriented site so please feel free to join us.

The site is continually expanding, with new pages being added or amended. New pages are normally announced on the Forum.

Site News news
user info Welcome, Guest. Please login or register.
Did you miss your activation email?

xx Happy New Year

December 31, 2023, 08:59:04 PM by kitz
The kitz team would like to wish everyone a happy and prosperous New Year.

I'd like to take this opportunity to thank all the regs for their contributions to the forum.   We are fortunate to have some very knowledgeable persons prepared to share their knowledge and assist others.  You guys help make this forum the great place it is. Cheers!  :congrats:

2 comments | Write Comment

xx Merry Christmas

December 23, 2023, 08:59:35 PM by kitz
I'd like to wish readers of and contributors to the Kitz community a Happy Christmas. 

I hope that you all have a lovely time spent with friends and family.  If for some reason, you are unable to be with those that you hold dear, I do hope that you at least manage to make contact and exchange seasonal greetings via one of the various internet apps.  Whatever you are doing I wish that you have a pleasant day.
14 comments | Write Comment

xx Forum mail not being received

September 28, 2023, 09:08:18 AM by kitz
Regretfully we advise members that once again there seems to be a problem with mail to the following domains being bounced

Unfortunately, this is affecting registration for new members who are not receiving the registration mail to complete the sign up process.
Existing members are not receiving topic subscriptions and personal message notifications.

This is an issue that seems to crop up every so often despite the site being clean and not on any mail blacklists - see MX toolbox.
We are not the only website affected by this and on previous occasions Microsoft admitted it is an error on their part with their so called Smart Filters.  :(

I will temporarily manually authorise any sign-ups who are using an IP address for a known UK ISP allowing them to bypass the registration process.  My web hosts have been advised and will hopefully be able to get the site mitigated asap.   It may also be affecting some other domains, please bear with us until this matter is resolved.  Our apologies for any inconvenience caused..
1 comment | Write Comment

xx Burakkucat RIP

June 15, 2023, 07:28:36 AM by kitz
It is with great sorrow that I announce the recent death of our global moderator Alan, aka Burakkucat.

Alan had a vast amount of technical knowledge and over the years has helped countless users in the broadband community.  During the twelve years he's been a member here he has made hundreds of informative posts that have been read by thousands of people.

Alan was an immense asset to the Kitz forum. Without a doubt, we couldn't have wished for a better moderator, he was always firm but fair, forever the peacemaker and nothing got past his watchful eye. He made many friendships and was respected by all.

His death is a sad loss for the community and he will be sorely missed by our forum members where he was fondly known as b*cat our resident black cat.  It's sad to think there will be no more posts where he took on his cat persona who got "tingles in his whiskers" at the sign of what could be a troublesome member or who curled up after a bowl of cream when things were good.   There really won't be another Burakkucat, nor anyone who could make such a fabulous moderator with such a huge amount of technical knowledge.  He enjoyed helping people, he relished learning new tech info and he loved tinkering with network & telephony hardware.

RIP B*cat

His funeral is scheduled for 3pm Thurs 29th June 2023.  The service will be webcast.  Please contact me for log on details.
I've set up a GFM account pot should anyone wish to contribute towards some flowers.  Details in post below.
56 comments | Write Comment

xx pfSense information added to the kitz wiki

June 07, 2023, 11:26:51 PM by kitz
Member Chrysalis has written a tutorial for installation of pfSense system patches.  pfSense is a free and open source firewall and router that also features unified threat management, load balancing, multi WAN, and more.

Chrys has also contributed some of his own pfSense patches that he's made available for download.  The tutorial and list of patches can be viewed on the site wiki here:-
     pfSense patches

Patches include:
  • Remove Schedule from Firewall GUI and also replace Queues with Limiters
  • Improved Limiters information page layout
  • Only cycle services on IP change IPv4
  • Only cycle services on IP change IPv6
  • Add Bash shell as option to console/terminal login menu
  • Mute web UI access log for cleaner logs
  • Firewall page default to LAN instead of WAN
  • Compact the Traffic Total page
  • OpenVPN page default to client, Traffic shaper page default to limiters
1 comment

News pages are now dynamically generated via our forums. See here for historic news items.


Facebook Feed adsl news Status status icon
Details of any planned maintenance will be announced on the kitz forum. Maintenance and service status of is also posted to our Facebook page which serves as an off site record for problems which may affect our server.
  • No current known issues or scheduled maintenance.
Find on facebook Please follow us on Facebook to get latest information on the site status. on facebook


Contact Info contact
If you have any questions, or wish to leave any comments or suggestions then contact us via the
Discussion and Help Forums.

Please Note

Whilst I appreciate any mail or feedback you wish to send, I am only one person and as such I cannot offer personal advice via e-mail. If you have any questions of a technical nature I encourage you to register and post on the forum where there are many knowledgeable people, and even some ISP representatives, who can help with your query mail or feedback you wish to send,
If you wish to contact me regarding the site, you can do so at:


Copyright © Kitz 2003-
All rights reserved
Unauthorised reproduction prohibited
Valid HTML 4.01 Transitional  
|| Broadband || ISPs || Tech|| Routers || Site || Wiki || Forum ||

| About | Privacy Policy |
  Valid CSS!