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About info is one of the UK's largest DSL broadband resource & information sites.

This site contains a wealth of information such as how ADSL & VDSL (fibre) broadband works.
There's tips on choosing an ISP, help comparing ISP prices and ISP performance.

A large section of the site is devoted to self help diagnostics and what to do if you run into problems with your broadband connection, such as how to get dsl line stats from your router to understanding how such things as SNR and attenuation can affect your connection. There's also a vast array of tutorials and FAQs about broadband.

It is independently run and a not for profit site.  Unlike some broadband sites, we do not focus only on ISPs which pay commission. Although the site is well known and respected within the ISP industry, our position means that we are free to tell you 'as it is' and allows us to carry information on far more ISPs than most other broadband comparison sites.

If you have a broadband problem and need some help - or just want to say hello - our community forum is frequented by many knowledgeable people, who may be able to assist you. We are a family friendly oriented site so please feel free to join us.

The site is continually expanding, with new pages being added or amended. New pages are normally announced on the Forum.

Site News news
user info Welcome, Guest. Please login or register.
Did you miss your activation email?

xx Happy New Year

December 31, 2018, 02:23:25 PM by kitz
Wishing everyone a happy and prosperous 2019!

17 comments | Write Comment

xx Seasons Greetings.

December 21, 2018, 06:11:53 PM by kitz
It's that time of year again when Santa visits the children who have been good, whilst we overindulge on mince pies & turkey.

I'd like to wish everyone a Merry Christmas and take the opportunity to say thank you to all the regulars for their support, posts and sharing of knowledge to help others and make the forum the great resource it is. As always thanks to the mod team for helping to keep an eye on the forums, which at times is no mean feat, but on the whole we have a fantastic bunch of regs and spam is quickly stomped upon.

So here's to you guys and I hope that you have a wonderful day.   Cheers!

14 comments | Write Comment

xx Tapatalk maintenance 16-08-2018

August 16, 2018, 09:48:40 AM by kitz
Due to forum maintenance, Tapatalk may be unavailable at various times on Thurs 16/08/2018.

Apologies to our TapaTalk users for any inconvenience this may cause.
3 comments | Write Comment

xx Rate your ISP

June 14, 2018, 07:46:30 PM by kitz
A reminder that the site has a Rate your ISP section which allows you to have your say how your Internet Service Provider is performing. 

So get rating at   :)

The section also allows to you View individual ISP Ratings and Compare results with other ISPs

0 comments | Write Comment

xx Forum mail problem for those using Microsoft email addresses - Again!

May 26, 2018, 12:42:45 PM by kitz
Notification to members that emails to any of the following domains are being bounced -  Yet again!

This is affecting the registration confirmation for new forum members and notifications for subscribed topics & personal messages.
Yet again we appear to be an innocent victim of Microsoft's 'Smart Filter' despite following all their rules.
The domain is clean and definitely not on any blacklists - See MX Toolbox Blacklist check.


This is the third time this has happened.  Both times in the past Microsoft admitted it was an error on their part and we should not have been blacklisted and agreed to mitigate the domain.   
We are not the only reputable site this is happening to and its becoming an irksome routine for many other websites too.

See here and here

TBF I do not have time today to spend the hours that it takes chasing MS and am so fed up of their ridiculously broken system that I am considering blacklisting all their email addresses if I can find a way which doesn't affect existing members accounts.
37 comments | Write Comment

News pages are now dynamically generated via our forums. See here for historic news items.


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Details of any planned maintenance will be announced on the kitz forum. Maintenance and service status of is also posted to our Facebook page which serves as an off site record for problems which may affect our server.
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If you have any questions, or wish to leave any comments or suggestions then contact us via the
Discussion and Help Forums.

Please Note

Whilst I appreciate any mail or feedback you wish to send, I am only one person and as such I cannot offer personal advice via e-mail. If you have any questions of a technical nature I encourage you to register and post on the forum where there are many knowledgeable people, and even some ISP representatives, who can help with your query mail or feedback you wish to send,
If you wish to contact me regarding the site, you can do so at:


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