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About info is one of the UK's largest DSL broadband resource & information sites.

This site contains a wealth of information such as how ADSL & VDSL (fibre) broadband works.
There's tips on choosing an ISP, help comparing ISP prices and ISP performance.

A large section of the site is devoted to self help diagnostics and what to do if you run into problems with your broadband connection, such as how to get dsl line stats from your router to understanding how such things as SNR and attenuation can affect your connection. There's also a vast array of tutorials and FAQs about broadband.

It is independently run and a not for profit site.  Unlike some broadband sites, we do not focus only on ISPs which pay commission. Although the site is well known and respected within the ISP industry, our position means that we are free to tell you 'as it is' and allows us to carry information on far more ISPs than most other broadband comparison sites.

If you have a broadband problem and need some help - or just want to say hello - our community forum is frequented by many knowledgeable people, who may be able to assist you. We are a family friendly oriented site so please feel free to join us.

The site is continually expanding, with new pages being added or amended. New pages are normally announced on the Forum.

Site News news
user info Welcome, Guest. Please login or register.
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xx Happy Christmas

December 24, 2020, 10:17:42 AM by roseway
The Kitz team wishes you all a happy and healthy Christmas, with the hope that life will be a lot better in the near future.
Sadly, Kitz isn't able to be with us this Christmas due to illness, but she sends you all her best wishes. I'm sure that you will all join me in returning these wishes and hoping that she recovers very soon. :flower:
11 comments | Write Comment

xx Forum Update - 20/08/2020

August 20, 2020, 02:27:44 AM by kitz
I've applied some updates to the forum, one of which for security and GDPR reasons may automatically log out users.   
If you have had to re-login today then this will be why.   Thanks for your co-operation :)
20 comments | Write Comment

xx Site down 14/15 May

May 15, 2020, 11:57:05 AM by kitz
Apologies for the site being down overnight.

As yet i havent been given a full explanation by my webhosts other than it was a network issue affecting their CPanel servers.    I did contact them last night only to be told they were undertaking routine maintenance.   However by about midnight i began to suspect it was something more as I still had access to the server for other things aside from web (http).   I tried restarting various services such as Apache without success and escalated the fault adding my own findings. 

I was also trying to provide any updates via the facebook page which i use for any status notices.

Because i still had access to other services, it was clear that web traffic started to die sometime around 8:30pm.  The only info i have so far for the outage reason is below

We are currently investigating an issue with some of our cPanel servers (shared, VPS and DS). The sites hosted on these servers are timing out and not responding. We will keep you updated with more information!
Please excuse us for the caused inconvenience so far!


It appears that the issue is network related and we are working on resolving it as soon as possible. Thank you for the understanding!

Thank you those who attempted to notify me that there was an issue... and thanks for your patience and understanding.
6 comments | Write Comment

xx Maintenance 5/6 May 2020

May 03, 2020, 11:45:13 PM by kitz
I've been advised by my hosts that the server will be down for a short-time during off peak for scheduled maintenance.

The work is now inked in to take place on May 5th, outside of business hours before 8am and after 5pm.

If work isn't completed before midnight on the 5th we'll continue on the 6th again, outside of business hours. Although we don't expect to need this time.

There will be a few minutes of downtime while we carry out this work and we apologise for any inconvenience this causes.
2 comments | Write Comment

xx Happy New Year

December 31, 2019, 03:59:41 PM by kitz
As 2019 draws to a close and a new decade is almost upon us, the staff at would like to take the opportunity to wish you a happy and prosperous 2020.

Thank you to all our readers and the regular forum contributors who over the past year continue to help make the site the success it is.   Cheers!  :congrats:

7 comments | Write Comment

News pages are now dynamically generated via our forums. See here for historic news items.


Facebook Feed adsl news Status status icon
Details of any planned maintenance will be announced on the kitz forum. Maintenance and service status of is also posted to our Facebook page which serves as an off site record for problems which may affect our server.
  • No current known issues or scheduled maintenance.
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Contact Info contact
If you have any questions, or wish to leave any comments or suggestions then contact us via the
Discussion and Help Forums.

Please Note

Whilst I appreciate any mail or feedback you wish to send, I am only one person and as such I cannot offer personal advice via e-mail. If you have any questions of a technical nature I encourage you to register and post on the forum where there are many knowledgeable people, and even some ISP representatives, who can help with your query mail or feedback you wish to send,
If you wish to contact me regarding the site, you can do so at:


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