Our Commitment to Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.
If you have any queries, please contact us at
We take all reasonable precautions to prevent the misuse of any information provided to us or stored by us.
Any data is stored on a server located in a secure data centre in the UK. We pay for managed hosting which ensures our professional web host takes care of hardware maintenance and security updates to vital software below the application layer eg the Operating System, Apache, PHP, MySQL etc.
This site uses HTTPS for secure communication over the Internet. Details of our SSL certificate can be viewed by clicking on the security padlock in the address bar of your web browser.
Information we may collect
Listed below is information that may be collected by this site:
An email address is required for registration to the forums and is not shared with or disclosed to any third party. We may email you with any notifications for the forum that you have opted in to receive.
IP addresses are logged for security reasons to ensure that any of the sites facilities are not abused. This information is not shared with any third party, but may be disclosed in the event to counter abuse.
Web logs record general information about any http requests that are made from a web server. Examples of such data may be the page you requested, the IP address/location, date & time of the request and the browser type used to request this data.
As is the case with most web sites, our server automatically produces log files.
This information is not shared with or disclosed to any third party and is used to observe traffic trends for private statistical use, bug tracking or in the event of abuse of the site.
We use Webalizer to view site usage stats and page trends to ensure we have sufficient bandwidth to meet requirements. Logs are retained for one year.
Some pages on this web site may contain forms in which you complete information for interaction with the database or other interactive service we provide.
The Rate your ISP retains information in the database which you have provided and displays your comments to other users. Your IP address is used to identify which ISP you are rating, but is not disclosed publicly or used for any other purpose. No other personally identifiable information about you is retained or disclosed to any third party.
Sensitive Personal Data
The GDPR defines sensitive personal data as a special category which includes information such as race, religion, political or sexual orientation. We do not request or store any type of sensitive personal data.
A cookie is information passed between a web browser and web server and may be stored by your browser on the local machine. Each time you visit a site, information is sent to the web server to help identify the user and present customised information that you may have given us.
This site may use both session and persistent cookies
Session cookies do not collect information from the user and are stored in temporary memory in the form of a non-personally identifying session ID. Session cookies are erased when you close your web browser.
Session cookies on this site may be used to track your navigation through certain site such as the forums or the adsl checker.
Persistent cookies are stored by the web browser and remain on your computer until it is either deleted or expires. Stored cookies are used to collect information such as forum user-names or preferences or posts which you have read.
Persistent cookies on this site may be used to track your navigation through certain pages on this site such as rate my ISP to advise you when you last rated your ISP, or on the forums to retain your login identification or preferences.
Advertising & cookies
This site has categorically opted out of any interest-based advertising which target advertising based on tracking your surfing habits and displays non-personalised ads.
More information on Google Ad preferences used by many sites can be viewed here.
We may also display ads via the following third-party vendors or ad networks such as:-
Clicking on these adverts will place a cookie on your computer for the sole purpose of tracking and accrediting any resultant sales back to the originating site.
Use the links below to learn how to set your cookie preferences in the following browsers:-
• Chrome - Google Chrome Manage cookies
• Firefox - Mozilla Managing website cookies
• Internet Explorer - Microsoft IE Manage cookies
• Opera - Opera Cookie Handling
• Safari - Apple Safari Privacy features
Links to other web sites
We may disclose information about you in the following circumstances:
- To extent of which we are required to do so by law
- In order to co-operate with law enforcement agencies
- In connection with any legal or prospective legal proceedings
- In order to prevent fraud or any other criminal act.
- In order to report abuse of any of this sites facilities to the relevant authorities.
- In order to exercise or defend our legal rights
Any changes to the way the site collects or uses data will be reflected in this policy. You should check this page regularly for any changes or amendments.
Last updated May 2018