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Sky broadband

Contact Details
Telephone Contact Details
Dept  Details  Telephone  Cost  Hours
SalesSales08442 411 815non-geoMon-Fri: 08:30 - 23:00
Sat+Sun: 08:30 - 23:00
Cust ServiceCS08442 411 653Nat NTSOpen 24/7

Online Contact Details
 e-mail Sales:  
Cust Service:    

Official Links Community Links
Sky Contact Form   SkyUser  


ISP information

Set up Connection Fee: Free Parent/Group Sky BSB
Free Modem/Router? Sky Router Dispute resolution OTELO
Contract Length 12 m Support Location India / UK
Migration - In Free Customer Base  
Migration - Out NO Provisioning IPstream & LLU & FTTCIPstream & LLU & FTTCIPstream & LLU & FTTC
Standard Line Rental 18.99 Line Rental Mandatory Yes

Products and Prices
Note:  Information below is a summary of standard prices.
For special offers and full details of monthly costs see Broadband Price Compare
Product Speed Price Line Total Cap Information Contr Phone Prov   Type
Unlimited 17Mb 28.99 0.00 28.99 Unlimited 12 Y 24/1.2 LLU only
Sky Fibre 38Mb 28.99 0.00 28.99 25GB 18 Y 40/10 Openreach FTTC
Fibre Unlimited 38Mb 38.99 0.00 38.99 Unlimited 18 Y 40/10 Openreach FTTC
Fibre Max 76Mb 43.99 0.00 43.99 Unlimited 18 Y 80/20 Openreach FTTC

ISP Ratings

Overall ratings
 Sky broadband

Avg Total
Stars: 16.44 

Last 5 Ratings and Comments.

Speed Support Reliability Value Satis Comments Added
ISP ratingISP ratingISP ratingISP ratingISP ratingInternet drops for 5 mins at least once a day, download speed advertised is not shown in usefallback ip is which cause requests to get stuck in limbo until device is restarted or network que/drivers reset 10-12-19
ISP ratingISP ratingISP ratingISP ratingISP ratingHave had to have BT engineer as sky say it there line but Bt say its the SkyQ broardband system19-11-18
ISP ratingISP ratingISP ratingISP ratingISP ratingExpensive, CS bad09-09-18
ISP ratingISP ratingISP ratingISP ratingISP ratingspoke to them today and they basically said tough due to poor speeds, I have carried out ping checks and tracert and it indicates router issues, however they are not interested, it will be funny when I cancel the DD's 23-08-18
ISP ratingISP ratingISP ratingISP ratingISP ratingfttc14-08-18

For more ISP comments and ratings see ISP ratings

Technical Details & Settings

Incoming Mail (pop3) server  DNS Servers 
Outgoing Mail (smtp) server 
Router Settings/Setup See Sky set up information 


Information is kept as up to date as possible but we recommend you check with the ISP for latest prices & offers.
Notification of any errors or omissions is appreciated.

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