I have fiber optic and I am fed up with crap customer service their in South Africa and most of them are hard to understand, as soon as my contract is up I am going elsewhere.
speed hAS RECENTLY DROPPED TO UNDER 30MBS FROM 40MBS
Until such times as the front-line customer service is based in the UK and is staffed by those whose native language is English, then "Customer Support" will remain exceedingly poor.
Only been here 4 weeks but so far they are surprisingly good.
Absolute POOP they lie from the off callcentre in India is full of unintelligible J Arthur Ranks who sell your personal details on to make up their paltry wages I suspect.Cheap but its your Life! stay well clear HONESTLY