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Plusnet Broadband
 
     
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Historical PlusNet Fees

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The prices below reflect historical changes and are for accounts that have now been superceded.
Check here for up-to date details.

This page is for reference only.
The accounts below are no longer available for new users.
Details of new accounts and charges can be found here

 

 
Withdrawn 21st Oct 2009
  Value
Unlimited
Pro
   
 
 
Speed
Up to 8Mb
Up to 8Mb
Up to 8Mb
Price Market 3
£5.99
£15.99
£19.99
Price Others
£11.99
£19.99
£19.99
Inc Allowance
10GB
"Unlimited"
15GB
Free Usage Times
0.00 - 08.00
0.00 - 08.00
0.00 - 08.00
Extra GB -
As needed
£2 per 2GB
N/A
£2 per 2GB
Free Hardware *
Wireless Router
Wireless Router
Wireless router
Contract length
18 months
18 months
12 months
Find out if you are on a Market 3 exchange using the adsl checker
Withdrawn 16 Feb 2009
  Essential
Option 1
Option 2
Option 3
Pro
   
 
 
 
 
Speed
Up to 8Mb
Up to 8Mb
Up to 8Mb
Up to 8Mb
Up to 8Mb
Price
£6.65
(+Home phone)
£9.75
£14.65
£19.55
£19.55
Inc Allowance
1GB
2GB
15GB
30GB
15GB
Free Usage Times
0.00 - 08.00
0.00 - 08.00
0.00 - 08.00
0.00 - 08.00
0.00 - 08.00
Extra GB -
Prepay
98p/GB
73p/GB
73p/GB
73p/GB
73p/GB
Extra GB -
As needed
£1.22/GB
98p/GB
98p/GB
98p/GB
98p/GB
Free Hardware *
None
Router
Wireless Router
Wireless router
Wireless router
         
 
  Essential
Option 1
Option 2
Option 3
Pro
Features  
 
 
 
 
24/7 Support
yes
yes
yes
yes
yes
Unlimited e-mail addresses
yes
yes
yes
yes
yes
Spam and A/V
email filtering
yes
yes
yes
yes
yes
Web Mail
yes
yes
yes
yes
yes
Broadband Firewall
yes
yes
yes
yes
yes
Dynamic IP
yes
yes
yes
yes
yes
Static IP on request
yes
yes
yes
yes
yes
VPN
no
no
yes
yes
yes
Webspace
250MB
250MB
250MB
250MB
250MB
Daily Website Traffic
250MB
250MB
250MB
250MB
250MB
Free domain hosting (up to 5)
yes
yes
yes
yes
yes
CGI/PHP/MySQL
yes
yes
yes
yes
yes
Advanced Web Stats
yes
yes
yes
yes
yes
Fax-2-email
no
no
no
no
no
Broadband phonecalls
PAYG
PAYG
120 Anytime
240 Anytime
240 Anytime
  Essential
Option 1
Option 2
Option 3
Pro
Price
£6.65
+ Home Phone
£9.75
£14.65
£19.55
£19.55
Inc Allowance
1 GB
2GB
15GB
30GB
15GB
Free Usage
0.00 - 08.00
0.00 - 08.00
0.00 - 08.00
0.00 - 08.00
0.00 - 08.00
Activity          
Browsing
Gold
Gold
Gold
Gold
Gold
Email
Gold
Gold
Gold
Gold
Gold
VoIP
Titanium
Titanium
Titanium
Titanium
Titanium
Gaming
Gold
Gold
Titanium
Titanium
Titanium
Streaming
Gold
Gold
Gold
Gold
Gold
VPN
Bronze
Bronze
Gold
Gold
Gold
PlusNet FTP
Gold
Gold
Gold
Gold
Gold
External FTP
Gold
Gold
Gold
Gold
Gold
Download sites
Gold
Gold
Gold
Gold
Gold
Download servers
Gold
Gold
Gold
Gold
Gold
Peer-to-Peer
Bronze
Bronze
Bronze
Silver
Gold
Binary USENET
Bronze
Bronze
Bronze
Silver
Gold
Other
Silver
Silver
Silver
Silver
Gold

Once you go over your limit you have several options:

  • Increase your monthly usage limit at a cost of an extra 75p per GB
  • PAYG for additional usage at a cost of £1 per GB
  • Otherwise your broadband speed will be restricted to 128kb at all times, until the end of the billing month.

Upstream Speeds for p2p.

 
Pre-vat reduction Dec 2008
 
Option 1
Option 2
Option 3
Pro
 
 
 
 
 
Speed
Up to 8Mb
Up to 8Mb
Up to 8Mb
Up to 8Mb
Price
£9.99
£14.99
£19.99
£19.99
Inc Allowance
1GB
15GB
30GB
15GB
Free Usage Times
0.00 - 08.00
0.00 - 08.00
0.00 - 08.00
0.00 - 08.00
Extra GB -
Prepay
75p/GB
75p/GB
75p/GB
75p/GB
Extra GB -
As needed
£1/GB
£1/GB
£1/GB
£1/GB
Free Hardware *
Router
Wireless Router
Wireless router
Wireless router
       
 

Withdrawn and/or usage allowance increased April 2008
 
Option 1
Option 2
Option 3
Option 4
Pro
 
 
 
 
 
 
Speed
Up to 8Mb
Up to 8Mb
Up to 8Mb
Up to 8Mb
Up to 8Mb
Price
£9.99
£14.99
£19.99
£29.99
£19.99
Inc Allowance
1GB
8GB
20GB
40GB
10GB
Free Usage Times
0.00 - 08.00
0.00 - 08.00
0.00 - 08.00
0.00 - 08.00
0.00 - 08.00
Extra GB -
Prepay
75p/GB
75p/GB
75p/GB
75p/GB
75p/GB
Extra GB -
As needed
£1/GB
£1/GB
£1/GB
£1/GB
£1/GB
Free Hardware *
Router
Router
Wireless router
Wireless router
Wireless router
         
 
Withdrawn 11th April 2007
PAYG
Broadband Plus
Premier
Up to 8Mb
Fee
Inc GB
     
PAYG
£14.99
2 GB*
PAYG 4GB
£16.49
4 GB*
 
Basic
£9.99
450MB**
 
Fee
Peak
Total
       
Up to 8Mb
£14.99
4GB
50GB
       
 
Fee
Peak
Total
       
Up to 8Mb
£21.99
20GB
100GB
Up to 16Mb
£29.99
30GB
150GB
Up to 24Mb
£39.99
40GB
200GB
       

* Additional bandwidth in excess of your agreed limit is charged at £1.80 per 2GB. Pre-pay bandwidth can be bought at £1.50 per 2GB.

**Additional bandwidth is 0.224p per MB (equivalent of £2.24 per GB) .

Not recommended for heavy downloading.
Mail/gaming/surfing/web given priority. P2P/Usenet heavily throttled.
All protocols will get progessively slower once usage exceeds the product design.
SUP in place. All protocols other than p2p/usenet/ftp are given priority.The more you download the slower your speeds get - See SUP table below.
Total is estimated off Peak usage that should be *safe*.

 
Basic
PAYG
BB+
Premier
         
Speed
Up to 8Mb
Up to 8Mb
Up to 8Mb
Up to 8Mb
Plusnet Contention
30:1
30:1
50:1
30:1
Static IP
no
yes
no
yes
24/7 Support
yes
yes
yes
yes
unlimited e-mail addresses
no*
yes
yes
yes
Spam filtering
no*
yes
yes
yes
E-mail virus protection
no*
yes
yes
yes
Web mail
no*
yes
yes
yes
Web Space
no*
250 MB
100 MB
250MB
Free domain hosting
no
3 domains
1 domain
5 domains
CGI/PHP/MySQL
no
yes
no
yes
Advanced Web Stats
no
yes
no
yes
Fax-2-email
no
yes
no
yes
Blocked Ports

135,445,1434,137,139,
12345, 1023-1029
(virus prevention)

 135,445,1434,137,139,
12345, 1023-1029
(virus prevention)
 135,445,1434,137,139,
12345, 1023-1029
(virus prevention)
 135,445,1434
(virus prevention)

*mail & webspace £1.99 per month
SUP/Traffic Shaping Calculator.
   
   
Peak*
Total*
   
*Traffic includes both uploads and downloads.

 Traffic Shaping
 
Peak Time Usage
Traffic Speed
(up to)
P2P/Usenet/FTP
Up until
when
applies
   
 
 
 

WEF 1st Aug 2006

PAYG Basic:
We’ll be increasing the included usage from 50MB to 450MB
Broadband Plus:
We’ll be increasing the designed peak time usage from 3GB to 4GB for Option 1, 5GB to 7GB for Option 2 and 8GB to 11GB for Option 3.
Broadband Premier:
We’ll be increasing the designed peak time usage from 15GB to 20GB on Option 1, 22.5GB to 30GB on Option 2 and from 30GB to 40GB for Option 3.
 

Withdrawn 3rd April 2006

PlusNet SUP Calculator.
   
   
Peak*
Total*
   
*Traffic includes both uploads and downloads.

 Traffic Shaping
 
P2P / Usenet / FTP
Speed (up to)

*FTP to Plusnet webspace is not counted towards this allowance.
   
 
 
 
28th April 2005 to April 2006
FUP to SUP transitional timescale.
   
15 Nov 2004 BBP emails start to go out.
27 Jan 2005 Broadband Fair-Usage Announcement email "Our aims with this system are to ensure the sustainability of fixed-cost broadband products without introducing fixed caps......This level would vary depending on the speed of their chosen product, would take into account only downloaded traffic, and would exclude data transfer between 1:00-8:00 AM.
16 Feb 2005 "This email is to notify you of the introduction of a fair usage policy for our residential broadband services, which will apply from April 2005."
28 Apr 2005 FUP withdrawn. Quote: - "We believe that the way to move forward is by continuing to manage our broadband service through contention."

Whilst there is no actual hard cap in place, users are reminded that BT IPStream is a contended service thereby you share available bandwidth with other users both on the BT and ISP Network.
The official line on contention can be found on Plusnet's site here.
Unless you download 100's of GB per month is it unlikely that you will be affected. More leniency is given to those who download off peak.
Bobs post on adsl guide probably best explains it in layman's terms. Just in case this post gets archived off, a copy can be viewed here.
27 Jul 2005 "Broadband Plus is designed for customers that want a fast experience for email and web surfing. To maintain our market-leading price-point of £14.99, we manage the costs of file-sharing traffic on Plus, by limiting the amount of bandwidth that customers can use. This means that file-sharing download speeds on Plus are significantly reduced, especially at busy times, and priority is given to web surfing and email."
27 Jul 2005 "In March, we described Broadband Premier as a "clean service", with no traffic shaping. This was correct at the time and we have not been shaping traffic on Premier until very recently... within the last two weeks we have chosen to apply a low level of shaping to file-sharing traffic on Broadband Premier."
15 Sep 2005 SUP brought into effect.
01 Nov 2005 Usenet - 15GB silver cap introduced on internal and external Newsgroups.
07 Dec 2005 Premier 20GB peak time cap introduced for p2p/usenet/ftp.
07 Jan 2006 It would appear anything over 5GB (peak?) is unsustainable on BB+
16 Jan 2006 My FAQs posted on adslguide - copy of which can be found here.
SUP and Traffic Prioritisation FAQs
03 Apr 2006 Product refresh with new FUP limits
Binary newsgroups withdrawn.
Nov 2005 - BB+ Accounts. - Idle timeouts to be implemented on BB+ accounts only

 
Removed from main page 17th Jan 2006
ADSL Home Accounts
PAYG (Lite)
Broadband Plus
Premier

Name  £ pm Included bandwidth
     
Broadband PAYG 2Mb
14.99
1 GB*

* Additional bandwidth in excess of your agreed limit is charged at £1.25 per GB.
~ Pre-pay bandwidth can be bought at £1.00 per GB.
~ If you regularly use more than your included bandwidth, you can change your package to one better suiting your needs.

Create your own account.
Prepay via Portal
£ pm
Data transfer
     
PAYG 2GB
15.99
2 GB*
PAYG 3GB
16.99
3 GB*
PAYG 4GB
17.99
4 GB*
PAYG 5GB
18.99
5 GB*



Name
 £ pm
Data transfer limit
     
Broadband
Plus 2Mb
14.99
None *
Broadband
Plus 4Mb
19.99
None *
Broadband
Plus 8Mb
24.99
None *

Whilst there is no caps or FUP as such, traffic is shaped so that certain protocols such as email and http (web) are given priority over p2p.
This account is not recommended for p2p/usenet downloading which is heavily shaped.


Name
£ pm
Data transfer limit
    Peak* Total
Premier
2Mb
21.99
30GB 100GB
Premier
4Mb
29.99
45GB 150GB
Premier
8Mb
39.99
60GB 200GB

Peak hours are 4pm-midnight.

A small amount of QoS is applied to p2p for more info see the Prioritisation Table below.

SUP (more info)

 

Withdrawn 28th April 2005
Broadband Plus
Premier
FUP Details
Name Data transfer limit  £ pm
     
Broadband Plus 512k
none *
£14.99
Broadband Plus 1Mb none * £19.99
Broadband Plus 2Mb none * £24.99
     

Broadband plus launched in April 2005.
*Not recommended for heavy downloading. P2P is heavily restricted

Name
 £ pm
 FUP* Inc Off Peak**
 
   
Premier 30
21.99
30GB
230GB
Premier 50
29.99
50GB 250GB
Premier 75
39.99
75GB 275GB
Premier 100
49.99
100GB 300GB
Premier 125
59.99
125GB 325GB

* FUP - Fair Usage Policy wef April 2005.
The FUP amount is how much data you can transfer per month without it affecting the FUP limits.
Uploads and off-peak usage is not included in your FUP limit.
You may occasionally exceed your FUP amount and it is not strictly endorsed unless you continually exceed the amount over a 3 month period. A full explanation of how the FUP works can be found here.

** Is the estimated amount of data that could be transferred off peak (1am - 8am) during the month on a 2Mb connection.

 

 

The FUP was withdrawn on the 21st of April before it even got started and the new "contention" based policy announced.
 
Withdrawn 4th April 2005
Home 512 Lite + Premier
Home 1MB Lite + Premier
Home 2MB Lite + Premier
Name Data transfer limit  £ pm
     
Lite 512
1 GB*
14.99
Premier 512 -**
21.99

Name Data transfer limit  £ pm
     
Lite 1Mb
1 GB*
14.99
Premier 1Mb - **
29.99
Name Data transfer limit  £ pm
     
Lite 2Mb
1 GB*
14.99
Premier 2Mb - **
39.99

* Additional bandwidth in excess of your agreed limit is charged at £1.75 per GB.
~ Pre-pay bandwidth can be bought at £1.50 per GB.
~ If you regularly use more than your included bandwidth, you can change your package to one better suiting your needs.

** Although the Premier account has no hard cap in place, Plusnet reserve the right to take action if they feel that excessive use by any particular user will cause problems on their network for other users.
No hard figure has been given in respect of this, but it is assumed to be in the region of over 140GB per month over a 3 month period.
An announcement is due to be made shortly regarding the introduction of a fair usage policy.
This is expected not to class uploads or usage between the hours of 1am and 8am as being counted towards usage.


~ Speed 512/1Mb/2Mb ~ Web Space 250 MB
~ Contention 50:1 ~ CGI/PHP/MySQL Yes
~ Static IP Yes ~ P-2-P restrictions No
~ 24/7 Local Rate support Yes ~ Fax-2-email Yes
~ E-mail addresses Unlimited ~ Web mail Yes
~ Spam filtering Free ~ Blocked Ports
    More Info
135 + 445
(virus prevention)
~ E-mail virus protection Free
 
Home Lite fees from 16/01/05 to 10/02/05
ADSL Home 512 Lite
ADSL Home 1MB Lite
ADSL Home 2MB Lite
Name Data transfer limit  £ pm
Home 512 Lite
1 GB*
14.99

* Additional bandwidth in excess of your agreed limit is charged at £1.90 per GB.
~ Pre-pay bandwidth can be bought at £1.75 per GB.
~ If you regularly use more than your included bandwidth, you can change your package to one better suiting your needs.

Name Data transfer limit  £ pm
Home 1Mb Lite
1 GB*
14.99

* Additional bandwidth in excess of your agreed limit is charged at £2.00 per GB.
~ Pre-pay bandwidth can be bought at £1.75 per GB.
~ If you regularly use more than your included bandwidth, you
can change your package to one better suiting your needs.

Name Data transfer limit  £ pm
Home 2Mb Lite
2 GB*
19.99

* Additional bandwidth in excess of your agreed limit is charged at £2.00 per GB.
~ Pre-pay bandwidth can be bought at £1.75 per GB.
~ If you regularly use more than your included bandwidth, you
can change your package to one better suiting your needs.

 
Fees valid from 26/08/04 to 16/01/05
ADSL Home 512
ADSL Home 1MB
ADSL Home 2MB
Name Data transfer limit  £ pm
     
Home 512 Lite - 1GB
1 GB*
14.99
Home 512 Lite - 2GB 2 GB*
16.49
Home 512 Lite - 3GB 3 GB*
17.99
Home 512 Lite - 4GB 4 GB*
19.49
Home 512 Lite - 5GB 5 GB*
20.99
Home 512 Premier
-
21.99

* Additional bandwidth in excess of your agreed limit is charged at £1.90 per GB.
~ If you regularly use more than your included bandwidth, you can change your package to better suit your needs.
**You have to be on your current product for a minimum of 30 days between changes and a change can only occur once every 30 days.

Name Data transfer limit  £ pm
     
Home 1Mb Lite - 1GB
1 GB*
14.99
Home 1Mb Lite - 2GB 2 GB*
16.74
Home 1Mb Lite - 3GB 3 GB*
18.49
Home 1Mb Lite - 4GB 4 GB*
20.24
Home 1Mb Lite - 5GB 5 GB*
21.99
Home 1Mb Lite - 6GB 6 GB*
23.74
Home 1Mb Lite - 7GB 7 GB*
25.49
Home 1Mb Lite - 8GB 8 GB*
27.24
Home 1Mb Lite - 9GB 9 GB*
28.99
Home Premier 1Mb
-
29.99

* Additional bandwidth in excess of your agreed limit is charged at £2.00 per GB.
~ If you regularly use more than your included bandwidth, you can change your package to better suit your needs.

 

Name Data transfer limit  £ pm
     
Home 2Mb Lite - 2GB
2 GB*
19.99
Home 2Mb Lite - 4GB 4 GB*
23.99
Home 2Mb Lite - 6GB 6 GB*
27.99
Home 2Mb Lite - 8GB 8 GB*
31.99
Home 2Mb Lite - 10GB 10 GB*
35.99
Home Premier 2Mb
-
39.99

* Additional bandwidth in excess of your agreed limit is charged at £2.10 per GB.
~ If you regularly use more than your included bandwidth, you can change your package to better suit your needs.

 
Fees valid from 1/06/04 to 25/08/04
ADSL Home 512 ADSL Home 1MB ADSL Home 2MB
Name Data transfer limit  £ pm
     
Home 512 Lite - 1GB
1 GB*
14.99
Home 512 Lite - 2GB 2 GB*
16.49
Home 512 Lite - 3GB 3 GB*
17.99
Home 512 Lite - 4GB 4 GB*
19.49
Home 512 Lite - 5GB 5 GB*
20.99
Home 512 Premier -
21.99
*Additional bandwidth in excess of your agreed limit is charged at £1.90 per GB up to a maximum cost of £24.99 per month.
Name Data transfer limit  £ pm
     
Home 1Mb Lite - 2GB
2 GB*
23.99
Home 1Mb Lite - 3GB 3 GB*
25.49
Home 1Mb Lite - 4GB 4 GB*
26.99
Home 1Mb Lite - 5GB 5 GB*
28.49
Home Premier 1Mb -
29.99

*Additional bandwidth in excess of your agreed limit is charged at £1.90 per GB up to a maximum cost of £34.99 per month.

Name Data transfer limit  £ pm
     
Home 2Mb Lite - 4GB
4 GB*
31.99
Home 2Mb Lite - 5GB 5 GB*
33.49
Home 2Mb Lite - 6GB 6 GB*
34.99
Home 2Mb Lite - 7GB 7 GB*
36.49
Home 2Mb Lite - 8GB 8 GB*
37.99
Home 2Mb Lite - 9GB 9 GB*
39.49
Home Premier 2Mb -
39.99

*Additional bandwidth in excess of your agreed limit is charged at £1.90 per GB up to a maximum cost of £44.99 per month.

 
Superceded 1/6/04
Name
Speed
Contention
Monthly £
Activation
  Contract  P2P Web Space
  
Broadband Home Lite
512kbps
50:1
14.99
£58.75

1GB month £2.50 per extra GB. max £10
EMP*

1 mth / 12mnths    Yes 250MB
  
ADSL HomeSurf
512kbps
50:1
18.99
£58.75
More Options

1 mth / 12mnths 

 No  ** 25MB
  
ADSL Home
512kbps
50:1
21.99
£58.75
More Options 1 mth / 12mnths   Yes 250 MB
 
1 Mb
50:1
32.99
£58.75
More Options 1 mth / 12mnths    Yes 250 MB
  
Easy Start
512kbps 
50:1
24.99
free

usb modem‡
EMP*

12 mths  Yes  250 MB
 
1Mb
50:1
44.99
free

router pack‡
EMP*

12 mths   Yes 250 MB
    
DSL Connect
150kbps
50:1
15.99
£30
(norm £70.50)

usb modem
3mths EMP*

12 mths   Yes 25MB
 
200kbps
50:1
16.99
£30
(norm £70.50)
usb modem
3mths EMP*
12 mths  Yes 25MB
 
250kbps
50:1
17.99
£30
(norm £70.50)
usb modem
3mths EMP*
12 mths  Yes 25MB
 
Home Worker
512kbps
50:1
24.99
£58.75
 More Options 1 mth / 12mnths     Yes 250 MB
 
1 Mb
50:1
39.99
£58.75
 More Options 1 mth / 12mnths     Yes 250 MB
   
Home Worker Pro
512kbps
20:1
29.99
£58.75
 More Options 1 mth / 12mnths      Yes 250 MB
 
1Mb
20:1
44.99
£58.75
 More Options 1 mth / 12mnths     Yes 250 MB
 
2Mb
20:1
65.99 
£58.75
 More Options 1 mth / 12mnths     Yes 250 MB
 Business
Name
Speed
Contention
Monthly £
Activation
  Contract  P2P Web Space
  
ADSL Biz Surf
512kbps 
50:1
24.99
£50 exVAT
 More  12 mths  No** 50 MB
  
ADSL NetStart
512kbps
50:1
27.99
£50 exVAT
 More  12 mths  Yes 250 MB
 
1Mb
50:1
39.99
£50 exVAT
 More  12 mths  Yes 250 MB
  
ADSL Office
512kbps
20:1
40.00
£50 exVAT
 More  12 mths  Yes 500 MB
(Self Install) 
1Mb
20:1
55.00
£50 exVAT
 More  12 mths   Yes 500 MB
 
2Mb
20:1
75.00
£50 exVAT
 More  12 mths  Yes 500 MB
 

†     Normal BT connection fee is £58.75. An additional fee of £11.75 is charged for one month contracts making a total fee of £70.50.
††   Modem supplied free of charge subject to 12 months’ subscription to dslConnect, otherwise a cancellation fee of £30 will apply
       Spam Filtering and Virus Protection are provided free of charge for first 3 months, afterwards chargeable at £1 a month for both services.
*     EMP = E-mail Virus & Spam protection.
**  Active Port Monitoring disables the use of access to binary USENET groups and P2P applications such as Kazaa, WinMX, Edonkey etc.
‡     Modem and Activation supplied free of charge subject to a 12 months subscription to Broadband EasyStart, otherwise a cancellation fee of £99.99 inc VAT will apply.

09-Feb-2004
marked as "old" 14/6/04

 
Hardware Archive
Withdrawn from site 16/2/09  
New Connection Costs
Wires Only - Monthly Contract
Stay with PlusNet for 12 months and the BT connection fee and router is free.

If you leave within 12 months then you will be liabable to pay the standard costs below.
BTw Connection Cost £40.00
1 port Router £29.99
Wireless Router £64.99
Possible BTw disconnection fee £5.76


Hardware Options
     
Router
1 Port
BT Voyager 210
info
£29.99
Router
1 Port Wireless
BT Voyager 2091
info
£49.99
Router
4 port Wireless
BT Voyager 2110
info
£64.99
Wireless Bundle BT Voyager 2110 + 2 wireless adapters. info £99.99
Broadband Phone Router SpeedTouch 716 WL
info
£89.99

 

Migration Fees
 
Monthly Contract  £14.99
Monthly Contract & 30 day free trial  Free††
†† Stay with PlusNet for 12 months and the BT connection fee and 1 months subscription is free.
If you leave within 12 months you will be liable to repay the standard £14.99 BT fee and one months subscription.


Regrade Fees
Speed regrade (up to 8Mb)  Free
Product changes.
Generally speaking it is free to upgrade to a higher priced product or £14.99 to switch to a cheaper product.
Users on the legacy Premier, BB+ etc accounts can have 1 move to the new BBYW accounts for free.
Costs can be checked here
Home Move
BT Wholesale charges apply.
£5.76 disconnection fee on the old premises waived.
£40.00 new connection fee, which you may choose to defer by staying for 12 months and get for free.
£5.88 Plusnet admin fee - free from May 2007
   

You Stay We Pay (5 years) was withdrawn on April 10th 2007.
Previous "Free Set up" T+Cs
 - February 1st 2007 and April 9th 2007
 - before February 1st 2007

   
New Connection Costs
Wires Only  
Annual Contract
Monthly Contract
£47.00
£58.75
 
Included Activation
"Free activation" - No up front fee for adsl connection and usb modem.

More information can be found here.
Customers are free to leave at any point they wish. However you will still be liable to pay the reducing fee according to the table.
You can still make substantial savings even you leave after the first year.



Migration Fees **
 
Annual Contract
Monthly Contract
Free**
Free††

**migration must be on a like for like product
 ie 512kb 50:1 to 512kb 50:1 or 1MB 20:1 to 1MB 20:1
†† From Aug 2004 Special Offer free monthly contract - Previously £14.99. However if you move back out during the 12 months period then you will be liable to repay the £14.99 BTw fee paid on your behalf by Plusnet when you migrated in.

Hardware Options
Modem
USB
BT Voyager 105
info
Act Inc.
Router
1 Port
BT Voyager 205
info
£29.99
Router
4 Port
BT Voyager 240
info
£49.99
Router
Wireless
BT Voyager 2110
info
£64.99
Wireless Bundle BT Voyager 2110 + 2 wireless adapters. £89.99


Regrade Fees
From To
Cost
     
Premier Speed Regrade. Higher Speed
£14.99
PAYG or BB+ Premier
Free
Premier PAYG
£14.99
Premier BB+
£14.99
DSL Connect Home acs (all)
£70.50

Full list of regrade costs here

   
Hardware costs - superceded 28th Apr 2005
Hardware Options
Modem
USB
Voyager 105
info
£34.99
Modem
PCI
A220 PCI
info
£34.99
Router
1 Port
BT Voyager 205
info
£49.99
Router
4 Port
Binatone 2100
info
£59.99
Router
Wireless
Voyager 2100
info
£74.99

Hardware costs - superceded 23 August 2004
Hardware Options
Modem
USB
Binatone 500
info
£44.99
Modem
PCI
A220 PCI
info
£34.99
Router
1 Port
Solwise SAR130
info
£69.99
Router
4 Port
Binatone 2100
info
£79.99

Hardware Archive
USB
Modem
Voyager 105 USB Modem current- Jun 04
Binatone ADSL 500 (PC) Jan 04- Jun 04
Binatone ADSL 500 (Mac) Jan 04- Jun 04
Binatone ADSL 500
Oct 03- Dec 03
Solwise SAR900 USB Modem: Sep 03- Oct 03

A360 USB Modem:

Nov 02 - Aug 03
Dynamode USB Modem:
Aug 02 - Nov 02
  PCI
Modem
A220 PCI Modem current-Feb 04
A220 PCI Modem
Dec 02- Jan 04
ADSL Pro PCI Modem Aug 02- Nov 02
1 Port
Router
BT Voyager 205 current- Dec 03
Solwise SAR130 Router Dec 03- Nov 04
Solwise SAR110 Router Dec 02- Nov 03
3COM Router Nov 02- Dec 02
Alcatel Router Aug 02- Nov 02
4 Port
Router
BT Voyager 240 current-May 05
Binatone 2100
May 05-
Jan 04
Wireless
Router
Voyager 2100

current-
Jan 04

 

 

 
Regrade Costs Archive

Superceded 28th April 2005
Regrade Costs
From To
Cost
     
Home 512 (all) Premier 1Mb (all)
£14.99
Home 512/1Mb (all) Premier 2Mb (all)
£14.99
Home/Premier 512 Lite 512kb
£14.99
1Mb Premier Lite 512kb
£29.99
DSL Connect Home acs (all)
£70.50

Add £10.00 for a monthly contract from annual.
Full list of regrade costs here


Superceded Nov 2004 ?
Regrade Costs
From To
Cost
     
Old ADSL Home 512 New Home 512 a/c
£14.99
Home 512 (all) Home 1Mb (all)
£14.99
Home 512 (all) Home 2Mb (all)
£14.99
Old ADSL Home 1Mb New Home 1Mb a/c
£14.99
Old ADSL Home 1Mb Home 2Mb
£14.99
DSL Connect Home acs (all)
£70.50

Add £10.00 for a monthly contract.
Full list of regrade costs here


Old regrade fees superceded 6/7/2004
Regrade Costs
From To
Cost
   
Old ADSL Home 512 Home 512 Premier
Free†
Old ADSL Home 512 Home 512 Lite
£14.99†
Home 512 (all) Home 1Mb (all)
£41.13†
Home 512 (all) Home 2Mb (all)
£41.13†
Old ADSL Home 1Mb Home 1Mb Premier
Free†
Old ADSL Home 1Mb Home 1Mb Lite
£14.99†
ADSL Home 1Mb (all) Home 2Mb (all)
£41.13†

† Add £11.75 for a monthly contract.
Full list of regrade costs here


 
Metronet Archive

As at 1st Jan 2006
50:1 Contention ratio packages
Service type PayGo500 PayGo1000 PayGo2000 PayGoExtra500 PayGoExtra1000 PayGoExtra2000
Download speed (Kbps) 512 1024 2048 512 1024 2048
Minimum cost per month £11.75 £13.75 £18.75 £16.99 £19.99 £22.99
Data usage included 400 MB 2000 MB 10000 MB 15000 MB 45000 MB 90000 MB
0.235p per MB from 401-5080 2001-7535 10001-18510 15001-17450 45001-47880 90001-96705
No extra charge over 5080 MB 7535 MB 18510 MB 17450 MB 47880 MB 96705 MB
Maximum cost per month £22.75* £26.75* £38.75* £22.75* £26.75* £38.75*
20:1 Contention ratio packages
Service type PayGoS500 PayGoS1000 PayGoS2000
Download speed (Kbps) 512 1024 2048
Minimum cost per month £23.99 £25.99 £27.99
Data usage included 100000 MB 125000 MB 150000 MB
0.235p per MB from 100001-108935 125001-139465 150001-180640
No extra charge over 108935 MB 139465 MB 180640 MB
Maximum cost per month £44.99* £59.98* £99.99*

* This is the most you would pay based on your package type. Only your cost is capped at this point not your connection or usage

The following applies to all ADSL products

  • Upload speed of 256 Kbps
  • Only 1 month minimum contract
  • All packages suitable for either home, or business use
  • Activation for fresh ADSL lines: £69.95
  • Migration in (transfer from another ISP): £9.99
  • Migration out (transfer to another ISP): £0.00

 

 

 

 
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