| Individual Ratings and Comments |
| Speed |
Support |
Reliability |
Value |
Satis |
Comments |
Added |
 |  |  |  |  | Guaranteed minimum speeds have been reducing over the last few years with no hardware changed, initially 37Mbps and now indicated 22Mbps. | 14-09-23 11:08 |
 |  |  |  |  | VERY GOOD SERVICE MUCH BETTER THAT THE DIABOLICAL SETUP WITH VIRGIN | 01-07-22 21:08 |
 |  |  |  |  | Multiple problem with connection reliability over the last 12 months. Sky have been very unhelpful with a fix, inc one adviser saying, as I’m out of contract next month, just part ways and go to a new supplier. Very poor. | 13-03-22 13:29 |
 |  |  |  |  | OK but can't use own hardware | 02-04-20 09:19 |
 |  |  |  |  | Internet drops for 5 mins at least once a day, download speed advertised is not shown in usefallback ip is 10.10.10.10 which cause requests to get stuck in limbo until device is restarted or network que/drivers reset
| 10-12-19 18:06 |
 |  |  |  |  | Have had to have BT engineer as sky say it there line but Bt say its the SkyQ broardband system | 19-11-18 09:46 |
 |  |  |  |  | Expensive, CS bad | 09-09-18 17:22 |
 |  |  |  |  | spoke to them today and they basically said tough due to poor speeds, I have carried out ping checks and tracert and it indicates router issues, however they are not interested, it will be funny when I cancel the DD's | 23-08-18 18:14 |
 |  |  |  |  | fttc | 14-08-18 14:23 |
 |  |  |  |  | Fantastic in everything, except quite expensive. | 09-08-18 14:41 |