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Some commonly asked e-mail questions - Click on the link to reveal the answer.

Outlook Express wont let me view attachments/jpgs

"OE removed access to the following unsafe attachments in your mail".

From Tools >>> Options >>> Security Tab. 
Untick "Do not allow attachments to be saved or opened that could potentially be a virus".

Microsoft have a support article about this issue in OE for a Windows XP SP2 PC which can be found at :-


"Warning The "Block images and other external content in HTML e-mail" option is a security feature that has been included in Windows XP SP2 to protect your computer against junk e-mail (spam).

We recommend that you do not turn off this option.
Click Start, point to Programs, and then click Outlook Express.
On the Tools menu, click Options, and then click the Security tab.
Click to clear the Block images and other external content in HTML e-mail check box.
Click Apply, and then click OK."

If you don't want to turn the option off permanently, open the e-mail and then go to view and click on blocked images which should then show them.

Outlook Express wont open web page links.

Clicking on a link in OE fails to open the url.

1). Check IE is set to open links

2). Try re-registering Internet Explorer

     From start >> run >>
     type iexplore /rereg

3). Try re-registering the dll files:-

     From start >> run >>
     type regsvr32 urlmon.dll     

     Repeat with the following dlls

     regsvr32 Mshtml.dll
     regsvr32 Actxprxy.dll
     regsvr32 Oleaut32.dll
     regsvr32 Shell32.dll
     regsvr32 Shdocvw.dll

How can I see where an e-mail came from.?

See my View Headers tutorial here

How can I repair Outlook Express and Internet Explorer in Windows XP?

Microsoft have a knowledge based article on how to do this at:-;EN-US;q318378



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